Posture versus performance
When it comes to serving customers, most companies are concerned more with posture than performance. Posture is based on what companies say they do, their public image. Performance is based on what...
View ArticleXFINITY customer service: Posture versus performance
When it comes to serving customers, most companies are more concerned with posture than performance. Posture is based on what companies say they do—a stated claim or promise. Performance is based on...
View ArticlePosture versus performance
TweetWhen it comes to serving customers, most companies are concerned more with posture than performance. Posture is based on what companies say they do, their public image. Performance is based on...
View ArticleXFINITY customer service: Posture versus performance
TweetWhen it comes to serving customers, most companies are more concerned with posture than performance. Posture is based on what companies say they do—a stated claim or promise. Performance is based...
View Article